Find a Door & Operator Service & Parts Purchasing Checklist Ten Tips Emergency Service

Find a Door & Operator Purchasing Checklist Ten Tips Emergency Service

Checklist for Purchasing a New Garage Door

Dealer is recognized by consumer groups like Angie’s List and the Consumer’s Choice Award.
Organization is a business with a physical location in your area.
Dealer has long tenure serving your community.
Warranties are clearly explained.
List of customer references provided.
Viewed company’s proof of insurance and worker’s compensation certificates. (If they don’t have either you could be liable!)
"Total minimum charges" for the installation explained (labor, parts…etc.)
Local better business Bureau has no complaints filed against the dealer.
Dealer will provide both standard and emergency service after the sale.
Know the R-Value, construction (is it all steel, vinyl etc.) and thickness (energy efficiency) of the doors you are being quoted as it weighs heavily into cost and will help you compare apples to apples.

RED FLAGS

Address unknown. Does the business have a published physical
address in your area? Some fraudulent businesses advertise many phone numbers but have no physical address.

High Pressure. Does the technician pressure you to make a quick
decision? Does the technician claim that your family or property is in
immediate danger?

No-Name Phone ID. Do they answer the phone with their advertised
business name? If they operate under several business names, they often answer the phone with a generic response, such as, "Garage door
service."

Warranty. Beware of claims that many of the interior door parts must be
replaced in order to have a repair guarantee. For instance, in most cases
a broken counterbalance spring can be replaced without replacing the
spring shaft, cable drums, or cables. In other words, you can get a service warranty for the work performed for you without having to buy unnecessary parts.

For more information email info@grafsons.com